North Walsham phone mast saga raised in Parliament


On Thursday 7th March Norman Lamb, MP for North Norfolk, raised in Parliament, the issue of long delays to the completion of works on the BT Openreach mobile Telephone Mast due to serve the Brick Kiln Estate which has left many local people without satisfactory phone signal for over half a decade.

Local MP, Norman Lamb has been regularly pursuing the issue since the mast was erected in Novemeber 2017. He spoke to representatives from BT Openreach in November 2018 to question the delay in completing these works and getting mobile phone signal available for his constituents. He made it clear to them that should there not be a resolution quickly, he would raise the issue in Parliament at the next opportunity.

On 7th March, Mr Lamb delivered on his promise and raised the issue in Digital, Media, Culture and Sport Questions with the Minister Margot James MP.

Norman Lamb MP said:

“It is totally unacceptable that people living on the Brick Kiln Estate and in the Spa Common area in North Walsham have faced limited, in some cases no phone signal for this length of time. It just isn’t good enough.

To add to their frustration a mast was erected over a year ago but is still not connected.

Despite constant pressure on BT Openreach to get this issue sorted, we still don’t have a defined end date.

Now,  at last, progress is being made with an application to the Highways Department for the necessary work to be completed.

I have raised the issue of the telephone mast in Parliament because I believe this speaks to a wider problem that is faced across the country. Companies like BT Openreach have a total monopoly on the industry and it is time government did something to compel this monopoly and Anglian Water to deliver a service to local people.

I very much hope that my constituents, who have been waiting for years, will soon have the mobile phone signal we have all come to expect in 2019.”


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